Privacy Policy & SMS Terms and Conditions

At Secured Home Care, we value your privacy and are committed to protecting your personal information. This page explains how we collect, use, and safeguard your information, including communications sent through SMS messaging services.

Privacy Policy

We collect information that you voluntarily provide to us, including your name, phone number, email address, and any other information necessary to provide our services.

We use your information to:

Provide and improve our services
Communicate with you regarding appointments and support
Send service-related updates and notifications
Maintain security and prevent fraud

We do not sell, rent, or share your personal information with third parties for marketing purposes. Mobile opt-in data, SMS consent, and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.

SMS Terms & Conditions

1. SMS Consent Communication

The phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. Mobile opt-in data and SMS consent information will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If customers consent to receive SMS messages, they may receive communications such as:

Appointment reminders (if applicable)
Follow-up messages (if applicable)

"Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication and your interaction with our services.

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier's pricing plan. Charges may vary for domestic and international messages.

5. Opt-In Methods

Customers may opt in to receive SMS messages through:

By filling out an online form

6. Opt-Out Methods

Customers can opt out at any time by replying STOP to any SMS message received from us. Customers may also contact us directly to request removal from our messaging list.

7. Help

If customers are experiencing issues, they can reply HELP to any SMS message.

Customers may also contact us directly:

Phone: 770-884-8465 (Office Direct Line)
Email: info@securedhomecares.com

8. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or contact our support team.
Message frequency may vary.
Please review our Privacy Policy and Terms & Conditions.